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Privacy Policy

betwinner.com is owned and operated by PREVAILER B.V. as a License Holder (Antillephone license No. 8048/JAZ). HARBESINA LTD (reg.number HE 405135) provides processing services on the website as a Billing Agent with a registered office located at Agias Zonis, 22A, 3027, Limassol, Cyprus. All rights reserved and protected by law. The company was established and registered in compliance with Curaçaoan law. It is run in compliance with Master Gaming Licence #5536/JAZ under a CIL sublicense.

The PREVAILER B.V. Privacy Policy serves to describe the Betwinner services (as defined in the Betwinner Terms of Use) and our privacy policies that illustrate or reference the concepts.

This privacy statement describes how Betwinner will handle the personal data we gather about you when you sign up for an account, use our websites, which are accessible at https://Betwinner, and visit any other pages or websites bearing the Betwinner name, including any applications we own or operate for tablets or smartphones, or in other contexts where we communicate with you. We are committed to ensuring that any personal information we collect about you is safe and that it is handled, stored, and shared in accordance with applicable privacy laws, our privacy policy, and other legal obligations.

We Collect Your Personal Data

When you use BETWINNER, we might collect a variety of information from you. For example, we might collect information when you apply for business credit, activate our service, register for a service on the website, connect to our services, contact us (via social media, for example), complete an online survey, or in other ways.

  • Account details. Your BETWINNER ID and any related account data, including account status, email address, registered devices, and age.
  • Device Information. Details about your gadget, such as its kind of browser or its serial number, which can be used to identify it.
  • Details regarding the Contact. Examples of data include name, phone number, address, email address, and other contact information.
  • Payment Information: Details about your bank account, payment method, and credit, debit, or other payment cards.
  • Details regarding the prevention of fraud. Data from KYC combined with a device trust score to identify and thwart fraud.
  • Information on Use. Details about your surfing habits, crash reports, performance and other diagnostic data, and other usage statistics are all part of the information we collect about how you use and interact with our products.
  • Data on Government ID. We may request a government-issued ID in some situations and under certain circumstances, such as when we activate our service for you, when we give business credit, when we handle reservations, or when required by law.
  • Extra Information You Provide. Details such as the topics you and Apple covered in your contact, including interactions with customer support and social network links.

On rare occasions, BETWINNER may collect “sensitive” personal information, including information about a person’s race and national origin, political opinions, religious beliefs, and other similar convictions, as well as trade union membership.

Membership (including information about sex life or sexual orientation), health information, and, if permitted by law, information concerning criminal activity allegations or evidence.

Application of Personal Data

We may combine and use the information we have about you, including information we’ve gathered both on and off our services, to better understand how you use and engage with our services, as well as who you are linked to and what interests you. We may additionally utilise the worldwide data we have about you for the purposes listed below:

  • Supply, uphold, improve, and develop pertinent data, services, and features.
  • Review your material and additional data.
  • Adhere to your requirements and use as instructed.
  • Serve as a bridge between application/website administrators and advertisers to enable the deployment of relevant advertisements in applications and websites.
  • Use your device’s behaviour, your projected interests, and targeting data to match and provide targeted marketing ads. Regardless of the device or method of usage of our services, this is carried out.
  • Get in contact with you for account-related issues or, at your discretion, send marketing emails.
  • Connect your activities on all of your devices, accounts you may have on other BETWINNER services, and our services. A user ID may be used to link accounts and activities.
  • Execute marketing and promotion campaigns or offer assistance in doing so.
  • Conduct research and foster innovation.
  • Provide analysis and reports on the usage and trends of our services and advertising to outside parties (partners, website and application operators, advertisers, applications, third parties, and the general public). This involves displaying and educating partners about trends in user experience data, ad performance, and public preferences. These analyses and reports may include aggregated or pseudonymized data.
  • Deliver services, adverts, search results, and other material that fits your tastes by using the data you have given for targeting.
  • Integrate information we already have about you with information we obtain from other companies or business partners (such as activities you take on other websites and applications).
  • Recognises and puts an end to fraud, abuse, and unlawful behaviour.

Exchange and Disclosure of Personal Data

  1. Disclosure of Data to Other Data Controllers

To achieve the aforementioned objectives, our company will divulge your personal information to other companies in the BETWINNER series.

Furthermore, with your permission or to complete your request for certain services (such third-party integrations), we will share your personal information with other third-party data controllers as needed by relevant law. Your personal information may also be gathered and managed by third-party data controllers via the Services. If you use an email address associated with a business domain to access BETWINNER’s services, our company might share your personal information with that business.

  1. Disclosure of Information for Security and Fraud Prevention Purposes

We shall provide personal information to companies that help us manage our business by helping to detect, prevent, or handle fraud, deception, unlawful behaviour, abuse of BETWINNER services, and security or technical issues.

Furthermore, if it reasonably needs to do so to detect, prevent, or avoid fraud, deceptive or illegal activities, abuse of services and software, security or technical issues, or if it reasonably needs to comply with legal requirements and permission in order to protect the rights, property, or safety of our employees, BETWINNER users, children, or the public, then our company will disclose personal information to businesses, organisations, government agencies, or individuals other than us.

  1. Transparency with Data Processors

For the purposes outlined above, we may also provide your personal information to companies who handle personal information on our behalf in order to assist us in managing our business. These businesses include payment processing services, fraud monitoring and prevention, email, social media, and other marketing platforms and service providers; customer support service providers (including those who record or store communications); analytics technology providers (including session reenactment partners) that record and analyse your interactions with our website to help us improve user experience; and hosting services. We have agreements with these companies that require them to protect your personal information in accordance with these Privacy Principles in order to comply with applicable law.

4. Other Information Shared

Your information may also be disclosed to prospective buyers, the Company’s advisors, and the advisors of any prospective purchaser in the event of an emergency posing a risk of death or serious physical harm. It will also be one of the assets transferred to the new ownership if the Company merges with or is acquired by another company, sells the BETWINNER website, application, or business unit, or if all or substantially all of the Company’s assets are acquired by another company. Please note that we may also disclose your personal information if you grant us permission to do so.

Safeguarding Individual Information

In order to protect your personal information, BETWINNER has put in place administrative, technical, and physical security measures that take into account the risks associated with the processing of personal data as well as the nature of the data itself. BETWINNER is constantly working to improve these security protocols and guarantee the protection of your private data.

The BETWINNER website can have links to other websites. You can click to visit other websites by using the connections this website provides. The privacy statement on this website does not, however, apply to the linked website. You should read the privacy statement on the linked website.

Cookies

The BETWINNER trademark may be shown on any page or website you visit, including https://BETWINNER. The BETWINNER may install and access cookies on your computer. Cookies are used to provide the basic information required by our system to provide you with the services you have requested. Cookies can be deleted at any moment from the settings of your web browser.

Modifications to Our Data Protection Guidelines

We maintain the right to amend our Privacy Policy at any time, but the most current version will always be available to you and govern the way your personal information is handled. Whenever we make modifications to this policy that we deem significant, we will, whenever feasible, notify you via email or a notification. By using or using our services in the future, you agree that you will abide by the terms of our privacy policy.

BETWINNER is committed to protecting the privacy of your personal information when you shop online. Please send an email to [email protected] if you have any questions or concerns about how we manage your personal data. You can also email us at the address listed above with any questions you may have about this privacy policy. If you’re not satisfied with the response you receive, you can continue to report problems to us using the email address.

We will confirm it after receiving your email, usually within three (3) days. After that, we will attempt to find a solution for you within a month, or within a fair amount of time that doesn’t exceed the legally permitted limit. If the issue is more complicated or there are several issues received, we will notify you if it will take more than a month to resolve. Within two months after the first submission, we will try to resolve your issue. We can take your inquiry into consideration in accordance with the law. We reserve the right to reject requests as unreasonable or outside the limitations of the law if they are unduly complex, require an excessive amount of technical work, or put us in danger of operating by facilitating fraud.